September 28, 2022

Archives for August 2022

Common Bad Faith Landmines – Reflections of an Expert Witness

Recently I had the pleasure of being interviewed by Bill Auten, an independent adjuster in New York State, for his excellent “Daily Claims” podcast.

(It’s available free on Spotify at https://open.spotify.com/show/2CuUhvXfK4RHEDtHa0Ulym)

If you work in claims, you’ll enjoy this episode, where I cover:

  • What does an expert witness do?
  • What skill sets does an expert witness need?
  • Making the transition from being an insurance practitioner to monetizing knowledge as an expert witness.
  • The biggest bad-faith landmines that trip up adjusters and insurance companies.
  • Do independent adjusters have risk exposure to errors and omissions claims?

This is part one of a two-part interview, so stay tuned for Part Two to drop on or around Thursday, September 1st.

Every claim professional has a story about how they ended up working in claims. Most did NOT do it as part of a career plan but often became “accidental” adjusters and claim professionals.

What’s your story behind entering the claims business?

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